Cancellation and Refund
We are sad to see you go and would love you to stay back with us. However, if you no longer need your hosting package and wish to cancel it, you can request a cancellation within your client area. All websites for add-on domains, subdomains, and email accounts (if any), that are hosted in your cPanel account will be suspended and further terminated along with the main hosting service after a cancellation request has been submitted.
Ensure your hosting account and all its data are backed up before it gets suspended and then cancelled to avoid any unwanted service interruptions.
You can cancel anytime and a refund of your hosting services can be requested within 7 days of purchase. If a cancellation request is submitted when the 7-day grace period is over, the refund will not be granted.
To place a cancellation request, log into your client account
Go to Services
Click your Desire Service
Click Request Cancellation in the dropdown menu
Fill in the required fields in the cancellation form with your feedback and submit the request.
You will receive an email confirmation once your request is completed.
Leaving your feedback about our services is crucial to our ability to serve our customers successfully. We would truly value any information you can offer.
Canceling the hosting account does NOT cancel your related domain name registration. A domain once registered cannot be cancelled or refunded.
